Postage
All packaging is made in the UK from recycled materials and is fully recyclable.
All packages are sent via Royal Mail, card only orders can be send 2nd class, ALL other orders are sent 48hr tracked. In the event of items being lost compensation from Royal Mail will be sought on your behalf, up to £20 for 2nd class (cards only) and £150 for the 48hr tracked service. No further compensation for lost items can be provided.
Unframed products will be sent free of charge when spending over £100 on them.
Larger prints are sent rolled in a tube, smaller prints and cards will be sent flat.
Framed items can be posted within the UK (please contact me if you're outside of the mainland), please do not purchase framed items for overseas delivery. You will only be charged once for postage, even if your products need sending in multiple parcels.
Please note that delivery times are targets. I package and send out all orders myself so will endeavour to do this immediately on receiving an order but occasionally there may be a small delay.
If you need an item sending gift wrapped with a message or by a signed for or faster delivery service just drop me an email to jo@joboddy.co.uk I'm more than happy to help.
UK
Collection from my home in Ascot, Berkshire is available.
Local delivery is available within a defined area, if applicable this will be offered as an option after you have entered your address
48 hour tracked:
Cards and prints smaller than A4: £3
Larger prints (sent in a tube): £5
Framed items: £10
Large framed items: £20
Will arrive within 48 hours of posting, full tracking available, up to £150 compensation in event of loss or damage.
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Second class:
Cards £2
ALL prints are sent 48hr tracked
Rest of the World
I am currently unable to ship to NI and EU addresses due to the new EU General Product Safety Regulations (GPSR), please do not purchase items for delivery to addresses in this region. Any overpayment will be refunded upon postage
International tracked: ​
All packages: £16
Estimated delivery time 10-14 days
Please do not purchase framed items for international delivery
Any overpayment will be refunded once the exact postage costs have been calculated. You can look up likely postage costs here please note the weight of the item will affect the cost, most larger tube packaged prints weigh under 500g.
IMPORTANT OVERSEAS NOTICE:
Please note that international orders are sent out using a delivered duty unpaid service.
There may be local customs, taxes and/or import duties (likely to be approximately 20% of the value of the purchase) which the buyer is responsible for.
These charges must be paid by the addressee to release the parcel from local customs.
